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thanks4nothing
Fibre optic
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Rebooting coming out of standby

Just when you think VM Tivo can't become an even worse experience, the last few days, mine has started rebooting when I come out of standby. All the light come on then reboot. After rebooting I also get C501 unexpected errors although that might be because it is still starting up, although this did not happen before the last useless "update". Obviously I am losing big chunks out of recordings.

 

Anyone else started getting this.

 

I see there are other previous threads, with the usual lack of VM resolution:

 

 

http://community.virginmedia.com/t5/TiVo/TiVo-doesn-t-record-when-my-TV-is-on-stand-by/m-p/2895172/h...

 

http://community.virginmedia.com/t5/TiVo/tivo-rebooting-ALL-the-time/m-p/2568085/highlight/true#M108...


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Forum Team
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Re: Rebooting coming out of standby

Hi thanks4nothing,

 

Thank you for taking the time to post on the Forum. I'm sorry that you are having the issues with the TiVo® rebooting and getting errors, which is causing you to lose your recordings.

 

I've been able to run testing to your TiVo® and it is showing that there is a fault with the tuner. In order to get this fixed, I will need to arrange for an engineer to have a look at the TiVo®.

 

 I'll send you a private message requesting further details so that I can arrange an appointment for you. Just check the red envelope at the top left of this page. 

 

Regards.


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Re: Rebooting coming out of standby

Hi thanks4nothing,
 
In order to get the problem with your TiVo® investigated further, you will need to enable your private messaging as we cannot post account details on the public forum.
 
To enable Private Messaging:
Edit profile>Preferences>Private Messages>Tick box to turn on Private Messages
 
 
Thank you.

 


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