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Mylittlepony
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Re: My Box has a blue light and a flashing red light, anyone know what the problem is?

Mine also, Tweeted Virgin Media and said to call them. Son has just pressed power switch on back of box and it seems to have fixed the problem

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Forum Team (Retired) BenD_H
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Re: My Box has a blue light and a flashing red light, anyone know what the problem is?

Hi Mylittlepony,

 

Thanks for coming by to us here and welcome again to the Community Smiley Happy

 

I'm sorry to hear about the Box and it not being up to scratch.

 

I've had a little look into this and can certainly see that your Input levels are off and this would need an engineer out to you to help get this back on, here's some info below:-

 

input level -7 dBmV -12 dBmV -12 dBmV

 

I've sent you a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.
 
Get back to me when you can.
 
Ben
 

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