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Blaster84
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Message 1 of 19
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Quality issue with sky f1 chanel?

Hi.

Am I the only one having issues with the sky f1 chanel(not the HD chanel). One is very poor quality and keeps going pixalated along the bottom of the screen. It almost looks like it is plugged in through a cheap scaet cable.

Thanks

Matt

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ozsat
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Message 2 of 19
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Re: Quality issue with sky f1 chanel?

It is most likely just your TiVo or a local fault to you - best call faults to check the signal quality on your TiVo

==================================
V6 TiVo (with MRS)
VIVID 350 Optical Fibre (350/20mb) in Area 31
SkyQ Silver Bundle (UHD)
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lentcardinal
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Message 3 of 19
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Re: Quality issue with sky f1 chanel?

Hi, I got the same problem .

I was going to give them a call, but not done it yet; did you call them?

 

Any likely cause?

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Blaster84
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Message 4 of 19
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Re: Quality issue with sky f1 chanel?

Yes I phoned today. They say it's a problem with sky sports from sky, but I only have the issue with the f1 channel and that's the only reason I have the sports package.
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lentcardinal
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Message 5 of 19
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Re: Quality issue with sky f1 chanel?

Thanks for info. I'll get on to Virgin and pitch in. Like you the F1 is the big thing for me
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lentcardinal
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Message 6 of 19
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Re: Quality issue with sky f1 chanel?

I was going to pitch in with a 'complaint' , but yesterday it seemed to have been resolved..

same for everyone?

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Forum Team
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Message 7 of 19
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Re: Quality issue with sky f1 chanel?

Hi Everyone,

 

I'm sorry for the disruption you've had with the F1 channel.  

 

How are things looking today?

 

If you're still experiencing issues please let me know and I can help check it out.

 

Keep me posted Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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lentcardinal
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Message 8 of 19
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Re: Quality issue with sky f1 chanel?

Thanks for the interest. It's been better last couple of days. No big problem, but sometimes a little grainy maybe. Definitely not like it was ..which was pretty bad!
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Forum Team
Forum Team
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Message 9 of 19
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Re: Quality issue with sky f1 chanel?

Hi lentczrdinal,

 

Thanks for your reply and it's good to hear that it has improved.

 

If the fault gets worse again, give me a shout and I can help.

 

We're here to help if you need us. Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


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lentcardinal
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Message 10 of 19
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Re: Quality issue with sky f1 chanel?

Hi, so it seems the problem has recurred, at least for me. Poor quality picture and 'tearing' like interference.

Anyone else? Seems like a Sky issue. ..rather than Virgin?

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