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picklewalsh
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Program information doesnt work on series linked shows

Hi guys, i series link various programs without an issue. But when i go to either the TV guide or the on screen box guide and press the 'info' button on a series linked show i do not get any information. All i get is a box that pops up and displays a notification saying 'you already have a series link for...' i cannot find out what that actual episode is about.

Any help?

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Superuser
Superuser
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Re: Program information doesnt work on series linked shows

Does the pop up have an option like 'series links and other options'? If so, push it and see what happens.

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Forum Team
Forum Team
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Re: Program information doesnt work on series linked shows

Hi picklewalsh,

A warm welcome to our community Smiley Happy

I just wanted to pop by and see how things are today.  If you're still getting no guide info on programmes you have a Series Link on then let me know and I can check further.

It's worth giving your TiVo® a reboot if you haven't already to refresh things over.  If this doesn't work it's also worth trying a service connection to ensure the TiVo® is fully up to date.

To do a service connection, follow these steps:

HOME > HELP & SETTINGS > SETTINGS > NETWORK > CONNECT TO MY VIRGIN MEDIA SERVICE NOW.

This process generally takes around a few minutes to complete.  Once this has been done re-check the TV guide and let me know if any of the steps have helped.

I'm here if you need me.

Collette Smiley Happy

 


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