Hi, can anyone please help? I have had a TiVo box for 6 months now and when I turn it on from stand by, I get the info bar and the home screen but no picture or sound. It works when I turn the TV off and on again or I turn the TiVo box off and on again but it is really annoying. I have tried all sorts to fix it but to no avail . I phoned Virgin but they were quite dismissive saying that my TV wasn't communicating but i never had this problem with a free view box and with a sky box on the same TV - the TV is a Sony Bravia. Thanks
Welcome to the Forums I'm sorry to hear a picture isn't present when you take the box out of standby.
I'll be happy to take a look at this for you, I have connected to your box remotely and currently signal levels are looking great. Is the HDMI lead plugged in securely? If you can let me know I can help further.
Keep me posted, I'm here to help/
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Hi Colette, I have tried my old sky hdmi lead but still the same- the other person that relied must be correct as when I do not have a picture and go into settings / system info- it says HDCP not enabled but when I have a picture it says it is enabled I am looking to see if I can change settings on TV Thanks
I'm afraid I had no joy I think it's because we turn our TV off rather than leaving it on stand by , therefore it has to 'hand shake' with the TiVo box every time we turn it on I may have to put up with it for the time being.