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Hippobiker
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Problems with HD channels

Yesterday I had virgin media installed and all the SD channels are fine but the HD ones (especially BBC2 & C5) are unwatchable. They keep breaking up and have lines across them.

Via the support page link. I have tested the TiVo & TV without any improvement.

I'm thinking it's a signal strength problem. Is this something Virgin can sort out without an engineer visit, I really don't want to take anymore time off work.

 

Many Thanks

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Forum Team
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Re: Problems with HD channels

Hello Hippobiker,

 

Thanks for posting and I'm sorry to hear this is happening with your HD channels.

 

I have been able to locate your account to run a couple of checks and I would like to send one of the team out to take a look at this for you so if you click on the purple envelope at the top right of your screen you will see a message waiting for you with further information.

 

Speak to you soon

 

 

Rose
Forum Team


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