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walnei1979
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Problems Setting TiVo Up

Got my new TiVo box delivered today. Gone through all the set up and activation etc, however keeps sticking at configuring IP connections then showing error 7011 and my broadband too. Please help!

[MOD EDIT: Subject heading changed to assist community]

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Forum Team
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Re: PLEASE

Hi walnai1979, 

 

Thanks for your post and welcome to the forums. It's really great having you on board with us in the Community Smiley Happy

 

I'm sorry to hear you are having an issue with your new TiVo® box. We're running a little behind on the boards and only now reaching your thread Smiley Sad 

 

Since posting, how have things been? 

Are both the TiVo® and the Broadband working now?

 

Checking the stats on the account things are looking pretty good. All in the great for both services. 

 

If things still aren't right pop back and let us know so we can look in to things further for you. 

 

Thanks,

Kath_F
Forum Team

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