Re: Problem with recordings pixelating and freezing
Welcome to the Community, I'm massively sorry to learn about the problems you're experiencing with your TiVo box at the moment!
I've not been able to accurately locate your account to take a closer look at this from our end unfortunately. So I can do so, are you able to respond to the private message I've sent with the requested information? You can view the message by clicking the red envelope on the top left of this page.