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leeful
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Message 1 of 9
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Problem with fast forword on Tivo after last update.

Since the last update my Tivo box does not jump back a few seconds any more when using fast forward.

Has this feature been removed in the last update, If so why?

 

I have reset my box many times but it still does not solve the problem.

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BinghamBloke
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Message 2 of 9
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Re: Problem with fast forword on Tivo after last update.

You are not the first to report this but Virgin do not seem to have a fix or even taking responsibility for it.
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leeful
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Message 3 of 9
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Re: Problem with fast forword on Tivo after last update.

Thanks for the reply. At least I'm not alone.

I hope they eventually sort this problem out, Its getting on my nerves now.

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Forum Team
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Message 4 of 9
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Re: Problem with fast forword on Tivo after last update.

Hi leeful,

 

Welcome to the forums Smiley Happy

 

I'm sorry to hear that this feature doesn't appear to be working at the moment.  I will be happy to look into the Fast Forward issue for you.

 

Can you please reply back with the following:

 

*  Does this happen on every recording? 

*  Does this happen on specific channels?

*  Can yo please confirm if you are using FFx2 at least for this to work?

 

It would be great to know more about what happens and I will be able to help further.

 

Keep me posted.

 


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leeful
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Message 5 of 9
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Re: Problem with fast forword on Tivo after last update.

Thanks for your reply.

 

*  Does this happen on every recording? 

YES and on Live TV that has been rewound.

 

*  Does this happen on specific channels?

NO. Tested on various HD and standard channels. All the same.

 

*  Can yo please confirm if you are using FFx2 at least for this to work?

YES. Tested at FFx2 and FFx3.

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Forum Team (Retired) BenD_H
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Message 6 of 9
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Re: Problem with fast forword on Tivo after last update.

Hi Leeful,

 

Thank you for coming back to the Community and posting your results of those tests. 

 

I'm sorry to hear still that is is still ongoing and looking at this, I'd like to arrange for someone to come out and take a look at the box itself. 

 

 
I've sent you a 'Private Message', you can find this by clicking on the little red envelope near the top left of the page.
 
Get back to me when you can.
 
Ben
 

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Message 7 of 9
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Re: Problem with fast forword on Tivo after last update.

Hi leeful,

 

Just checking back with you about the problem with your TiVo® fast forward, as we haven't received a response from you since Ben's last post to you.

 

Please let us know how you are getting on with this, even if it's all working properly for you now.

 

Many thanks.


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leeful
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Message 8 of 9
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Re: Problem with fast forword on Tivo after last update.

I don't want to go through the hassel of having my box replaced and having to set it all up again. I'll just learn to live with it.

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Message 9 of 9
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Re: Problem with fast forword on Tivo after last update.

Hi leeful,

 

Thank you for your reply Smiley Happy

 

I just wanted to pop by and see if the fault is still present for you?

 

If so can you let me know please as I can help further. 

 

I look forward to hearing from you Smiley Happy


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