Hi Recently the YouTube app has stopped working properly. It now repeatedly stutters, making viewing/listening far from enjoyable. Spoken to tech help a number of times who offered the usual reboot box advice which made no difference. Told a broadband fault in the area was the problem and would be solved in a matter of hours. Passed through to device support and on the last occssion told that the app was being upgraded nationally.
Few weeks on and the problem persists. When can i expect the issue to be resolved?