I've been informed by letter that the price is increasing in February 2015. As we don't really use the TiVo to its full potential I want to cancel the service but keep the broadband and phone line.
I've already spoken to customer services and by doing this I will save around £12 a month, with getting a speed increase on the broadband at the same time. I will be happy with this, but my question is:
If I'm downgrading to Freeview only through the TiVo box, do I have to keep it plugged in? The reason for asking this is, we getting a new TV in new year (current one has died) which will be a SmartTV so wouldn't need the TiVo box for any on-demand stuff.
Could I box it up and store it away until the time comes that we decide to upgrade and use it again?
I know Virgin rent you the box, so if I'm not using it, could they ask for it back?
When I was looking at moving to Sky last year and just keeping Broadband similar to the described scenario, I was chatting to Virgin about it they offered to let me keep my Tivo box for free and get the free to air channels, so maybe this is what the op has been offered??
I guess they hope that as you still have the box you will decide to take the paid for channels again at some time or maybe watch the odd On Demand film.
got my letter today £4 a month more for broadband and phone !!!!! Been with them for 7 years service has got steadily worse and my bill has doubled in that time !!! bye bye virgin media ,seriously looking elsewhere even if i have to have to change my number sorry