Hi I have just gone to watch television Andy Tivo box aint working. Its stuck on preparing channel info at 25%. I have rebooted but it is still the same I've only been a customer for 2 months so aint very happy Any ideas?
Very sorry to hear this was happening with your TiVo® box.
I would like to take a look into this for you but I will need to gain access to your account so if you click on the purple envelope at the top right of your screen you will see a message waiting for you requesting further details.