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Mufc-1972
On our wavelength
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Preparing channel info 25%

Hi
I have just gone to watch television Andy Tivo box aint working. Its stuck on preparing channel info at 25%. I have rebooted but it is still the same
I've only been a customer for 2 months so aint very happy
Any ideas?
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Forum Team
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Re: Preparing channel info 25%

Hello Mufc-1972,

 

Very sorry to hear this was happening with your TiVo® box.

 

I would like to take a look into this for you but I will need to gain access to your account so if you click on the purple envelope at the top right of your screen you will see a message waiting for you requesting further details.

 

Speak to you soon

Rose
Forum Team


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