Hi, some of our HD channels we cannot get a signal, this is the second time I have reported this, last time an engineer came and had to put a booster plug in, for the money we have to pay for the service I am very disappointed.
Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your TV service at the moment.
I've not been able to locate your account to take a closer look at this from our end unfortunately. So I can do that could you respond to the private message I've sent with the requested information? You can view the message by clicking the purple envelope on the top right of this page.