TiVo box so slow. Live TVs and recorded shows picture breaking up. I have tried all the fixes and nothing works for longer than a day. I have had enough looks like it's the end of the road for me and virgin. Such poor service for a lot of money
I'm very sorry to learn about the problems you've been experiencing with your TV service recently.
I've not been able to locate your account to take a closer look at this from our end for you unfortunately. So that I can do that, could you respond to the private message I've sent with the requested information? You can view the message by clicking the envelope on the top right of this page.
Apologies again for the inconvenience you're experiencing, we're looking forward to getting this resolved.