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VShaun
Joining in
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Poor quality recordings

Hi, new to VM. I have been doing recordings and the quality is very poor. Stuttering sound and distorted pictures. Normally towards the end of a program. Channel is 4HD. This is on several programs of a series.

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Parrotperson
Super solver
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Re: Poor quality recordings

You may have one of several issues so best to phone in for help. Could be a signal issue or a fault in your area (which you could check by looking at the VM website) 

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Moderator
Moderator
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Re: Poor quality recordings

Hi there VShaun, 

I'm really sorry to hear that you've been experiencing issues with your recordings, and I'd like to welcome you to the forums. 

I've done some checks on the connection, and can see some issues which will mean that we'll need to send out a technician in order to get things resolved. 

I've sent you a private message in order to get things moving with this, please look to the top right of this page where you'll see a purple envelope icon, click on this and you'll see my message. 

Many thanks and apologies once more. 

Huw


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