Hi. On Tuesday this week The Walking Dead season 5 disappeared from On Demand. Last night it was back up and running, so we watched episode 3, but the quality was awful. It appears to be a different recording to the one that was available previously (the Fox logo at the start is different and now the logo pops up briefly at each point there was an ad break, whereas previously there was no interruption at the point of the adverts, so it clearly is a different version). The picture is very dark and quite blurred, rendering it almost unwatchable. I've checked other episodes and it appears to be the entire series that is affected in this way. Please could you reinstall the previous version, which was crisp and clear?
Last night I checked other On Demand shows. Mostly they're fine, but there are a couple which are equally bad - highly pixellated, with a lot of blurring around the edges and very murky, particularly in the dark tones. So it may be a more general On Demand issue, but with The Walking Dead it was fine before the series went missing and then was reinstated with this other version.