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Strum
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Poor quality TV

1. Picture pixilates quite frequently. Supposed fixes (eg. correcting signal strength) obviously aren't working.

2. Response time between controller and screen refresh is agonisingly slow. Has been for months but it hadn't used to be.

Bad enough we are due ANOTHER price rise for increased services, when all I want is  a decent existing one. Anyone else frustrated by these issues?

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Parrotperson
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Re: Poor quality TV

Have you searched the board and is the pope Catholic?! 

Also http://community.virginmedia.com/t5/Virgin-Media-TiVo-service/Slow-TiVo/td-p/3195456

pixilation is defo a signal issue problem so I'd persevere with getting an engineer out to fix it. 

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Forum Team
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Re: Poor quality TV

Hi Strum,

 

Welcome to the Community!

 

Sorry to hear you're having trouble with your services!

 

I've run diagnostics on your equipment and I can see an issue with the signal that's likely causing the issues you've described. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange for a technician to take a look.

 

Speak soon!  Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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