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ctopping84
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Poor Tivo signal but on intermittent channels

Hiya

Have developed an issue with my virgin tivo signal...I have pixilation on TV signal on differing channels at different times..TV channels showing 'signal not avaliable call 150' ( which I did the other day and was told they could see a problem with the signal and should be resolved within 90 minutes but the problem remains)

It can't be the signal end as my two other boxes in the house are fine, it has to be the tivo box itself....any help appreciated...
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tomtom250259
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Re: Poor Tivo signal but on intermittent channels

Try restarting the box to do this press home, go down to help & settings, press on clear or reset Tivo box, then press restart the Tivo box. It may take a few minutes to do. Hope this helps Smiley Happy
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ctopping84
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Re: Poor Tivo signal but on intermittent channels

I take that would wipe the hard drive as well????
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tomtom250259
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Re: Poor Tivo signal but on intermittent channels

If you press restart it wont wipe the hard drive, it would only turn the Tivo box off then on.It would only wipe the Tivo hard drive if you press Clear & delete everything, if you press the button named Restart the set top box, it wont wipe the hard drive. Hope this helps Smiley Happy
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