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Noreago
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Pixelation

Hi, had broadband fitted today and both my TiVo boxes have starting pixelating. Any ideas?
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Forum Team
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Re: Pixelation

Hi Noreago,

 

Welcome to the Community!

 

Really sorry to hear you've had trouble with your TiVo® boxes.

 

I've located your account and I can see you've had a technician out to fix this for you. How did the appointment go?

 

Give us a shout if you need anything else.

 

All the best! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Noreago
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Re: Pixelation

The engineer diagnosed the problem before getting out of the van on a tablet. The word "lazy" was used to describe the engineer who fitted the broadband 😂!
Apparently if you change a two way splitter for a 3 way and stick a router on you will have to go to the box on the street and tweak it. He did this so the signal strength on the network was stronger and now my second TiVo boxs runs without pixelation 👍🏻
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