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overallpower
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Pixelating Picture Break Up Problems!

Hi,

Recently the picture quality from many of my channels on my TiVo box has deteriorated, daily the picture quality alters depending on the channel.

I have experienced a lot of pixelating picture, on live, recorded and on demand channels.Also, on some channels my TiVio box is not picking them up, despite them being on air. It keeps saying 'there is a problem with signal on this channel'.

The channels that are largely affected are: BT Sport 1 and 2 HD (but not 3HD!), E4 HD, BBC 2 HD , 5HD, BBC 4HD and also some non-HD channels. In the past, Sky sports has also been affected, this channel list daily!

I have rebooted my TiVo box a few times and it keeps happening.

Please could someone advise on the next step here as it is getting very annoying!

Thank you. 

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stevedh2
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Re: Pixelating Picture Break Up Problems!

next step would be to phone and arrange for a technician to come and have a look, or you can wait 1-2 weeks on here for a member of Virgin staff to get to you message.

about the only thing you can do is make sure all your cables are tightly screwed in.

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overallpower
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Re: Pixelating Picture Break Up Problems!

Oh dear that's what I was afraid of! 

Thank you anyway.

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