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Philjerome
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Pixcelated TiVo on HD channels and recordings

For the last couple of months I have had difficulties with HD Channels and watching recorded programmes. They are breaking-up, freezing and pixcelated.

Please help

 

 

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Forum Team (Retired) BenD_H
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Re: Pixcelated TiVo on HD channels and recordings

Howdy Philjerome Smiley Happy

 

Thank you for coming in and posting your experience Smiley Happy

 

I'm very sorry to see that you've been having some issues on the TiVo. I've been checking the TV services into the home and connection, looks like there's been some downstream power levels that would need some adjusting and I'd like to arrange an engineer to do this. 

 

I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
 
Stay in touch and welcome to the Community.
 
Ben
 

Who's who? Find out more about our community members. Good folk to know


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Superuser
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Re: Pixcelated TiVo on HD channels and recordings

Ring in and request your signal levels are assessed.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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Forum Team (Retired) BenD_H
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Re: Pixcelated TiVo on HD channels and recordings

Howdy Philjerome Smiley Happy

 

Thank you for coming in and posting your experience Smiley Happy

 

I'm very sorry to see that you've been having some issues on the TiVo. I've been checking the TV services into the home and connection, looks like there's been some downstream power levels that would need some adjusting and I'd like to arrange an engineer to do this. 

 

I've sent you a 'Private Message', you can find this by clicking on the little purple envelope near the top right of the page.
 
Stay in touch and welcome to the Community.
 
Ben
 

Who's who? Find out more about our community members. Good folk to know


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Philjerome
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Re: Pixcelated TiVo on HD channels and recordings

Thanks Ben.

Just looked at my private messages and couldn't see one from you.
Please let me know what I need to do to arrange for an engineer to come and fix my Tivo.

Appreciate your help
Cheers
Phil
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