Menu
Reply
  • 1
  • 0
  • 0
redsectora
Joining in
94 Views
Message 1 of 3
Flag for a moderator

Picture pixelates and freezes when anything recorded on Tivo box

Hi

I'm having issues with my Tivo box for the last few weeks.Whenever I record anything on the Tivo box it freezes and pixelates every now and then (seems to happen 4 or 5 times a minute).It's making watching anything impossible.

I have done a reset and it still happens also been in touch with Virgin and they have restarted my box from their end to check if it's a connection problem but they say it's fine.Has anyone got any ideas of what the problem can be please?

Cheers

Andy

0 Kudos
  • 1.62K
  • 163
  • 288
Parrotperson
Super solver
77 Views
Message 2 of 3
Flag for a moderator

Re: Picture pixelates and freezes when anything recorded on Tivo box

If it's only recordings and not live tv then your hard drive is on its way out. Phone for an engineer to get it checked and possibly replaced. 

If live tv pixilated too then you may have a signal issue. Again phone for help. 

0 Kudos
  • 7.22K
  • 281
  • 547
Forum Team
Forum Team
37 Views
Message 3 of 3
Flag for a moderator

Re: Picture pixelates and freezes when anything recorded on Tivo box

Hi redsectora,

I'm sorry to hear that you're getting freezing pictures on recorded programmes.  I can see you have been in touch with us since you have posted which is great to see.

It would be great to know how you get on after the issue is resolved, please keep me posted.  I'm here to help if you need me.

Collette Smiley Happy


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos