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joelboggis
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Picture breaking up

Hi, my TVs picture is breaking up on every channel, I have done a service check and it says everything is fine. Can anyone help?
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Parrotperson
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Re: Picture breaking up

You could try rebooting it. ( turn it off then on) but it may not work. It's probably a signal issue as TiVo is very sensitive to the correct levels. Phone in for an engineer. 

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Moderator
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Re: Picture breaking up

Hey joelboggis thanks for posting.

 

I've managed to locate your account and run some checks for you. I'm afraid the test results show we are currently experiencing some problems in your area which will result in intermittent DTV and broadband services. Our engineers are on site and currently working to resolve the issue. The current estimated fix date for this is the 26th May. If you need any updates please don't hesitate to post back to us.

 

My sincere apologies for any inconvenience this is causing you in the meantime.

 

Kind regards

Stephen_B
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