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mckenzi07
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Pay per view on multiple TiVo boxes

Has anyone had any problems watching a PPV on a second TiVo. I was able to watch from the TiVo where I purchased the program but although I got as far as 'Watch now' on my other TiVo it kept giving an error stating that the channel was not authorised.

I switched off the TiVo and back on again thinking that a reset might sort out the problem. What this did was to download the new 2016 Software but I still could not view my program.

 

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Forum Team (Retired) BenD_H
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Re: Pay per view on multiple TiVo boxes

Hi Mckenzi07,

 

Thank you for coming in and posting again, welcome back Smiley Happy

 

I am sorry to read about the PPV not working as it should be, it's not great when your geared up for a good night.

 

I would suggest that calling into the Customer Care team on 150/ 0345 454 1111. They should be able to see the program purchased and get this sorted or refunded Smiley Happy

 

Get back to me when you can.

 

Ben


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