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mickthemunch
On our wavelength
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Ordered box swap but no confirmation and date on link says delivery in year 01

I have happily followed the link and ordered my box swap but thought it unusual that I had no confirmation email.  There is nothing on my account to show I have ordered anything and when I try the link again it says my order is due for delivery on 1st January 01.

Anyone else have this but it turned up anyway - or can anyone reading this confirm my box swap is properly ordered?

Thanks.

 

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jamesrfisher
Tuning in
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Re: Ordered box swap but no confirmation and date on link says delivery in year 01

I had similar to this. When I tried the link from the email a second time it came back 1st Jan 01 as due date. 

Need to sign out then go to virginmedia.com/boxswap and put your details in, it will tell you already ordered and the correct date. Mine was today and was delivered today before 1pm (only gripe was yodel didn't knock on door but left it on doorstep, only knew when had text to say it had been delivered!)

Found the email confirmation in my junk folder, try checking there also.

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