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rviyer
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Order Cancellation

I am enquiring about the time span for cancellation of an order for Virgin Media services before actual installation.

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Superuser
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Re: Order Cancellation

You can cancel any time up to 14 days AFTER installation.

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Forum Team
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Re: Order Cancellation

Hi rviyer,

 

Very sorry to hear that you're looking to cancel an order placed with us. Smiley Sad

 

Ernie_C is correct in advising that you can cancel up to 14 days after installation.

 

Please let me know if there is anything more that I can do to help.

 

Many thanks,

 

Nat_J

 

 


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