The situation is getting worse, slow email it was taking ages to send then slow on demand, 3 new TiVo boxes now no on demand Now no unable to delete recorded programs. Add to that the TiVo box reboots as and when it fancies. Fed up with virgin fed up with slow TiVo boxes, I have 2, fed up paying for a poor service! I do not think I am the only customer getting a poor service. Would I recommend Virgin, silly question.