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Rabmc12
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On demand services are intermittent

I've been with virgin for less than 2 months the on demand services have been down for 24 hrs now the download speed isn't what was promised the helpline has a wait of 30 mins ( at my expense) and the online assistance offered no HELP Not impressed
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Danielscobie
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Re: On demand services are intermittent

Is there not a way to chat directly to one of the tech team on this as i'm new to it? The whole system is starting to seem like a scam to me as the broadband is nowhere near as good as promised and the box never works 100%.