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Aliciaf
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On demand not working

Hi all. For the past few days my on demand has been unavailable. It just keeps saying try again in a few minutes with a code of 407. Is anyone else experiencing the same issues?

Thanks
Alicia
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Re: On demand not working

Hi Alixiaf

 

Welcome to the Community, I'm very sorry to hear about the problems you're experiencing with your On Demand service recently.

 

I've locate your account to run some tests on the set top box from our end for you, we're not detecting any errors at the moment though. I hope that means that things are working as they should?

 

If not, get in touch and I'll do what I can to help to get thie resolved.

 

Take care

Craig


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