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Trixe
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On demand not on demand

I have started to note every time I can't access the on demand service, in the last 9 days it has been 4 times. Surely this is not the norm? Todays special since 5.40 is 319. I am getting extremely frustrated by the lack of service, if it is part of my package then am I wrong to expect to be  able to use it????

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Forum Team
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Re: On demand not on demand

Hi Trixe, 

 

Thanks for your post and welcome to the forums. It's great having you on board with us Smiley Happy 

 

I'm really sorry to hear that you've not been able to access On Demand. There is an ongoing fault with this currently and it's been raised under reference: F004715829

 

Currently we're hoping to have things resolved by 7pm on 6th September however this date may change. 

 

You can keep up to date on this fault by visiting the Service Status page here: Service Status

 

Apologies for any inconvenience.

Kath_F
Forum Team

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