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Silentbob76
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On demand issues

Hi, constantly having issues with on demand services, runs so slow and the BBC i player isn't even worth trying with, keeps buffering but playing, tried rebooting TiVo box but no joy

Richard

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Re: On demand issues

Hi Silentbob76

 

Welcome to the Community, I'm very sorry to learn about the problems you're experiencing with your On Demand service recently.

 

I've been able to locate your account to run some tests on the set top box from our end and we're detecting some signal errors. As a result, if you're still experiencing the problem I'd like to arrange for a member of the team to come and take a closer look.

 

I've sent you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.

 

Talk soon

Craig


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