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criso
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On demand error v205

Been getting this since Thursday when I try to access On Demand or Catch Up.  I have seen various other similar issues but with different error codes so not sure if this is the same thing.  Been rebooting a couple of times a day in the hope that it is fixed but no luck.

What is particularly frustrating is that I travel a lot for work and was hoping to catch up over the bank holiday weekendbefore heading off again tomorrow, some of the things I was hoping to watch will no longer be available when I get back.

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Re: On demand error v205

Hello criso,

 

Thanks for posting and I'm sorry to learn you've been experiencing problems with the On Demand.

 

I can see there are some signal issues with the box so what I would like to do is to arrange for one of our engineers to take a closer look.

 

I'm just going to send you a private message with appointment times which you will find if you click on the purple envelope at the top right of the screen.

 

Speak to you soon

Rose
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criso
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Re: On demand error v205

Thanks - have replied to your message.  I did run a test but it said no problems found.

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Re: On demand error v205

Thank you Smiley Happy

 

I've just replied so please check your inbox when you can.

Rose
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