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billcoa
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On demand error c501

Having had intermittent on demand problems over the last few weeks, I am tonight getting constant c501 errors.  Help ?

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billcoa
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Re: On demand error c501

Further info....

happening for both box sets and sky cinema .. Nothing else tried

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paperman
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Re: On demand error c501

I had the same problem last week but it went away after a couple of days. Unfortunately it has returned. I have been unable to watch the program I had planned to on catchup.

I have seen various posts recently on the subject of error C501 but have not seen a solution. Is there one please?  The problem for me seemed to coincide with the rollout of the serieslink+ but this could have been a coincidence,

 

 

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Re: On demand error c501

Hi billcoa,

Welcome to the Community!

Sorry to hear you're having TiVo® trouble.

This error is part of an issue we've picked up with the new update and should have cleared by now.

Can you check your TiVo® and let me know if you still have the fault?

Look forward to hearing from you!  Smiley Very Happy

 

Josh


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billcoa
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Re: On demand error c501

Seems to be ok now,  but having intermittent problems with on demand sky movies HD.   Occasionally get on demand unavailable but plays ok on SD. 

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Re: On demand error c501

Hi billcoa,

 

Are you still experiencing this intermittent fault with on demand, concerning Sky Cinema content in HD?

 

If so, could you please name a few titles for me that are affected by this with any error codes present?  

 

Hope to hear back from you soon,

 

Nat_J

 

 


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