Trying to watch box sets and getting error message 'on demand temporarily unavailable. Try again in few minutes or go to virgin media service status. Tried 24 hours later still getting same error message so tried online and service status link isn't working either! Any ideas??!!
Sorry to hear you're also experiencing this fault and I would like to welcome you to the community.
We currently have a known issue affecting Channel 4 and Sky On Demand content which we hope to be fixed very soon but can I just check what this program is called just in case it's outside of the known fault we already have?
Hi, l'm also having trouble with the 407 message. l started watching Greys Anatomy from the beginning and started getting an intermittent 407 error but by season 3 have been unable to watch it for about a week despite repeated tries. Moved to watching Mistresses as suggested by tivo. l successfully watched series 1 with only an occasional issue but have had trouble with series 2. Again more and more frequent 407 issues until today where once again l am completely unable to access it at all. l notice from this thread that there was an ongoing problem, but the service status earlier today showed no known issues with TV. This box set is due to finish this month so really wanting access quickly.
Welcome to the community and I'm sorry to learn that you were also experiencing this problem with your On Demand.
When I check for faults in the area it seems like this 407 error has cleared but when I check the signals on your box I am seeing some issues which could be impacting your On Demand service so I would like to arrange for someone to take a look at this for you.
If you click on the purple envelope at the top right of the screen you will see another message from me with further details.
Suffering the exact same problem for past 5 nights now but the Virgin Response Team have still not responded to my post made on here, on Sunday. Looks like I'll be investigating joining Sky as Virgin experience now sour as can be yet I pay for a top package - silly Virgin