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garethfvetencer
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On Demand not working several days

On Demand not working on Tivo for several days code 319 ? Swansea area

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Re: On Demand not working several days

Hi Garethvetencer

 

Welcome to the Community, I'm really sorry to learn about the problems you're experiencing with your On Demand service lately.

 

I've not been able to accurately locate your account to take a closer look at this from our end for you, so that I can do that could you respond to the private message I've sent with the requested information?

 

You can view the message by clicking the envelope on the top right of this page.

 

Speak soon

Craig

 


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Re: On Demand not working several days

Hey garethfvtencer

 

Thanks for taking the time to get back to me, I've been able to run some tests on the set top box from our end for you.

 

We're not detecting any errors at the moment, what are you trying to watch when you get this error?

 

Sorry again for the inconvenience this has caused, we're looking forward to hearing from you.

Craig


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