Over the last 10 days I've had to call support 5 times to sort out issues with my TV/Tivo Service.
I now have access to live TV, but On Demand, Netflix and Catch remain unworking.
VM has finally admitted that there is an issue, which is a severity 4 (not important) issue which may get fixed by April. However, as these services are 'free', Virgin do not see this as a problem.
Like most people I know, I do not watch live tv, and only watch TV on Catch Up, when I want - which is what the focus of the TV ads for Virgin say they offer me. However, they seem to think this is fine that it's not working.
Does this make sense to anyone at all? Has anyone else had same issue?
I am not sure if your user name is an indication of location but I am geographically very close to you and my on demand has stopped working again. Reported yesterday and an engineer came and replaced my tivo box this morning. Apparently according to the wife it now works...