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boysim34
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Old Tivo Box

Could someone please tell me what to do with my old tivo box that does not work properly, a leaflet inside says sendit back, but a red stickers says throw it away, we have alrady thrown the box away

thanks everyone

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Superuser
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Re: Old Tivo Box

This help article shows the kit that Virgin Media want back:

Do I need to return my equipment when I cancel my services?

You shouldn't have a had a red stick if your existing box was TiVo, only if it was a V+ HD, V HD or V Box.

**********************************
I work for Virgin Media - but all opinions posted here are my own
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boysim34
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Re: Old Tivo Box

no def had a red sticker on and a web site to goto, hence this question

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boysim34
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Re: Old Tivo Box

and no returns lable, as i have just seen should have been in the box, where do i get a box to send it back from

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Forum Team
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Re: Old Tivo Box

Hi boysim34,

 

Thanks for posting!

 

Sorry to hear you haven't received your returns packaging.

 

I've arranged for this to be sent out within the next 3 - 5 working days. If you get any trouble, just give me a shout.

 

All the best Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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