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J-O
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Not working and Blue dot in TiVo box

After a week holidays my Tivo box is showing a solid blue dot and a flashing one but not working.

What can you do with a few kids at home asking for tv?

Thanks for your help
Javier
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jonathanlouis
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Re: Not working and Blue dot in TiVo box

hi jo it needs a technician to attend to the box its proberly showing signs as fault or offline or get the team to run tests on here if there is no interaction with channels or messages on screen please get in touch with help team 150
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Forum Team
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Re: Not working and Blue dot in TiVo box

Hello J-O,

 

Sorry to hear about the issues you're experiencing with your TiVo® box and I would like to welcome you to the community.

 

I would like to send one of the team out to you to get this fixed so if you click on the purple envelope at the top right of your screen you will see a message waiting for you with further information.

 

Speak to you soon

Rose
Forum Team


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