today we were expecting to have virgin installed between the hours 1pm and 6pm, my wife received a call at 10:40 from the installation engineer saying he couldn't find our property whilst she was in work.
my wife explained that she had booked the afternoon off work for the installation.
i tried to call him back with no answer - my wife has lost income and this issue has left our home with no internet or sky tv
Fuming is not the word
at 1:20 the area manager rang to say that they had not got permission from the council to install virgin