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dee2495
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No tivo apps working

is there a problem in area 26 with the TiVo apps I haven't been able to use them since Sunday.

it says check your Internet connection

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Forum Team
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Message 2 of 6
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Re: No tivo apps working

Hi dee2495,

 

Thanks for coming by Smiley Happy

 

I'm sorry to hear that your Apps aren't working at the moment.  I'll be happy to help check this out for you.

 

I have carried out some checks from here and all looks fine signal and power level wise.  How are things looking today?

 

If the fault is still present, let me know and I can check further for you.  If you can let me know if you get any error messages/codes that would be super Smiley Happy

 

I look forward to hearing from you. Smiley Happy


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dee2495
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Message 3 of 6
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Re: No tivo apps working

Hi  bbc iplayer and YouTube just says please check your internet connection and Netflix error code is NW-2-5.

it's not just me my neighbour has the same problem

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dee2495
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Message 4 of 6
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Re: No tivo apps working

This has been going on for a week now

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Forum Team (Retired) BenD_H
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Message 5 of 6
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Re: No tivo apps working

Hi Dee2495,

 

Thank you for coming in and posting.

 

I'm sorry to read about the error NW-2-5 you've been receiving in the home.

 

I've been looking into issues that may affect you in the area however there are no outages currently. I can see that this was on Sunday since you last posted, has there been any difference since?

 

Keep in touch and thank you for visiting the Community.

 

Ben


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dee2495
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Message 6 of 6
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Re: No tivo apps working

Yes it's working now Ben

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