The sound keeps going off on tivo. It's not TV as we have sound from that but as soon as we switch to the box....nothing. Have check hdmi. Still getting picture. Just no sound. Yesterday switching off an on helped. Today it didn't. Any ideas???
From the description you have given I would like to arrange for someone to take a look at this for you so if you click on the purple envelope at the top right of the screen you will see a message waiting for you with further information.
Hi, I've been having this problem as well. It started about a week after we replaced the TV. TV is fine with all other connected devices (Apple TV, DVD and Blu-Ray). I have tried three different HDMI cables and I have tried all of the Dolby / PCM settings I can find on the TiVo and TV. Turning the TiVo off and back on does not help. The only solution I have found so far is to switch the TV to another device that is on and then switching back to the TiVo.
One of the many reasons for changing the TV was the occasional lack of video and sound from the TiVo. Always suspected the TV was at fault, but not so sure now. Too many recordings to want the TiVo replaced, so any other thoughts, comments, suggestions and good ideas would be most welcome.
TV is a Samsung KS7500
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