Lost most sound on most of the Channels yesterday and now it's all gone. Have checked all cables and rebooted. Watched the voice on a recording last night was fine watching it again this morning and the sound has gone from that to!! I'm at a loss
I'm sorry to hear that you're experiencing picture disruption on your service. I'll be happy to help check this out for you.
I have carried out some checks with your box remotely and all looks great from here signal and power level wise. How are things looking today? If you're still experiencing a loss of picture, let me know and I can help further.
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