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No signal in E4 and E4+1

I've gotten no signal in both E4 and E4+1 for days, is there any issue with the channel or is it just my box? Thanks

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Re: No signal in E4 and E4+1

Hi there Lits, 

 

I'd like to take this opportunity to welcome you to the forums, and say that I'm really sorry to hear that you are currently missing E4 and E4+1. 

 

I've run some testing on your connection, and can see no reason why these channesl should be missing, so I've sent some signals to your TiVo® in order to refresh what it should be showing. 

 

These signals can take up to 24 hours to complete, but will normally be a lot quicker, should you still be experiencing an issue with these channels, 24 hours from now, please let me know so we can investigate further for you. 

 

Many thanks and apologies again 

 

Huw


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Re: No signal in E4 and E4+1

Hi there Lits, 

 

Just thought I'd check to see if you are now able to watch E4 and E4+1.

 

Should you still be having an issue please let me know. 

 

Many thanks

 

Huw


The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Re: No signal in E4 and E4+1

Hello Huw,

 

I apologise for not answering sooner,  I received the notification of the reply just yesterday. It's all sorted now, thanks for your help, both channels are working perfectly.

 

Have a good weekend.

 

Regards,

Lidia

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Re: No signal in E4 and E4+1

Hi Lidia, 

 

Thanks for coming back and letting me know it's all working for you now. 

 

Glad I could help. 

 

Cheers

 

Huw


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