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MS65
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No signal WO2

Green flashing light on my tivo box, can't get any channels as no signal, can't watch any of my recordings as they keep freezing every couple of minutes!!! What exactly am I paying for?!
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Superuser
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Re: No signal WO2

Right now, possibly a faulty box and/or signal issues.

What did the Faults team say when you talked to them?

You'll get an immediate response if you give them a ring on 150 [VM phone] / 0345 454 1111 [non-VM phone] (from 08:00 until midnight, every day), or use the Contact Us link at the bottom of this page to initiate a live chat (from 08:00 until 20:00, Monday to Saturday)

This is primarily a user community forum and while the VM Forum Team do endeavour to read and, where appropriate, respond to every thread, it can take them from a few days to a couple of weeks to wade through the volume of posts. So for an technical issue, which this seems to be, your best line of inquiry is through the Faults team via the methods above.


TV: XL+SkySports V6
BB: 200Mbps SuperHub: Arris
Loc: ME10
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MS65
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Re: No signal WO2

I tried calling them and got cut off!!
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Forum Team
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Re: No signal WO2

HI MS65

 

I'm very sorry to learn about the problems you're experiencing with your TV service.

 

I've been able to locate your account using your forum information and can see that you've had an engineer to come and take a closer look earlier today.

 

I hope that means things are working as they should? If not, get in touch and I'll take a look at escalated this from our end for you.

 

Apologies again for the inconvenience caused,

Craig


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