Hi can anyone help me. This is my first time of posting to this board so apologies if this has been asked a thousand times. I am currently unable to access on demand services. I just get an error code 6185. Also my surround sound doesn't work on recorded content. When I'm watching live to its fine but when I want to watch something stored on my box it doesn't work. I have tried a new optical cable but still no joy. I have also tried unplugging and resetting the box twice but to no avail. Any help much appreciated.