No catch up/ On demand sevices code C130 for nearly a year!
I had Virgin installed on 15/08/2014 and have only had catch-up/on demand working for about 8 days since.
In the early days, I used to ring but after several ½ hour phone calls where all you get is run through the usual script. Several reboots later, I might get the signal back for a few hours, then it would go again.
Thankfully, I bought a smart TV which coupled with online services, I have been able to watch what I wanted to.
Don't even get me started on the broadband speed - I supercharged to 152 meg! In your dreans, lucky if I get 38 at best.
Re: No catch up/ On demand sevices code C130 for nearly a year!
Thanks for coming by here and posting your comment, welcome to the Community.
I've been looking into this and can see that the box may be turned off, can you confirm this at the time of this message?
On another note, while running my diagnostics I was able to see that there may be a fault on any existing broadband you may have there in the property and I've sent you a 'Private Message'. You can find this by clicking on the little red envelope near the top left of the page.