I haven't been receiving TiVo programme listings nor been able to record since July 14th, so over a month ago now. I called and someone was sent out, apparently a network error in the n7 area and nothing to do with my box. Has there been any progress from anyone in the area on this. I'm still of course getting charged full price when it's fairly unusable now (I've no idea what's on any station nor is it recording any shows)
Welcome to the community, I'm really sorry to learn about the problems you're experiencing with your TV service at the moment.
I've not been able to locate your account to take a closer look at this for you unfortunately, to allow me to be able to do that, could you respond to the private message I've sent with the requested information?
You can view the message by clicking the red envelope on the top left of this page.