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Jasxpear
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No Suggestions?

Since getting mr TiVo swapped out about 3 wks ago i haven't had a single episode of anything recorded under suggestions yet?

How long does it take before these kick and i can expect to see something?

Although it took almost 2 weeks to resolve a problem getting the online TiVo copy settings function working, i did manually give lots of programmes thumbs up/down since day one around 3 weeks ago so expected to be seeing something by now?

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gds1972
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Re: No Suggestions?

Hi

 

Have you tried going into the Home menu selecting Help & Settings / Setting / Recordings / Suggestions to see it suggestions has been turned off here?

 

 

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Jasxpear
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Message 3 of 7
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Re: No Suggestions?

Yes, that's enabled, still nothing recording tho

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Forum Team
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Re: No Suggestions?

Hi Jasxpear,

I'm sorry the suggestions don't seem to be working. 

Given you have already checked the feature is turned on and still not working, I would suggest clearing the Thumbs Ratings data.

You can do this by following these steps:  HOME > HELP & SETTINGS > CLEAR OR RESET TIVO BOX > CLEAR THUMBS RATINGS AND SUGGESTIONS

This process generally takes around 5 minutes but can take longer if there's a lot to clear.  

Once this has been done add your thumbs ratings up again and give it a few days to start working again.

Let me know how you get on, we're here to help if you need us.

Collette Smiley Happy

 


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hpoulson
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Message 5 of 7
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Re: No Suggestions?

I have exactly the same problem of nothing being recorded.  When the Tivo box was new it was ok but then I reset the box and since then no Suggestions have been recorded.  I am following the proceedures outlined and we will see what happens.

 

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Forum Team (Retired) BenD_H
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Message 6 of 7
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Re: No Suggestions?

Good afternoon Hpoulson,

 

Thank you for taking the time to reach out to the Community for the first time, welcome in Smiley Happy

 

I am sorry that there's been some issues on the suggestions. I can see that you've mentioned that you're trying out the designed procedure to see if this is being done correctly, I would like to ask if manual recordings work?

 

Kee


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hpoulson
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Message 7 of 7
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Re: No Suggestions?

All the recording methods, manual, series link etc work OK. It is just the Suggestions system that is still inactive.

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