No HD today on Sky News and some other HD channels but OK on Sky Sports channels . Tried ringing 150 and a reboot is suggested on the recorded message. I'll check the cables but does anyone else have a problem? Thanks Alan
Some channels missing usually points to a signal issue affecting your cable drop from the cabinet in the street . Either give 150 a call, or the Forum Team here can run diagnostics on your equipment remotely & see what action needs to be taken.
Cable customer since 1993. Services: FH TV, Sky Sports & Movies (2xV+), Talk Unlim Telco, VIVID 100, Virgin PAYG Mobile
Thank you for coming in again, it's great to see you back here
Thanks Nodrogd for popping in here, much appreciated
When the HD signal isn't working it's never great and I'd love to help. I have done some digging and found that there is a blanket SNR (Signal to Noise Ratio), outage occurring across both TV and broadband. I've included some information below:-
Outage reference: F004491305
Estimated review date: 13th June 2016
My apologies on the disruption and fingers crossed this is sorted for you sooner.