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alanpent
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No Catch up.....Help

Hi

Not had any catch up or on demand for a few days now....thought it was just virgin upgrading but still no service...

Everything else working fine, TV, Phone and Broadband but the message on the tv says: some features not available right now (C130) also catch up and on demand  is temporary unavailable, please try again in a few minutes !!!!! after a few days !! still nothing.

I have tried service status and nothing reported or faults found !!

Any body offer any help

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melw
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Re: No Catch up.....Help

Mine is the same - error c130, but only on one of my boxes which doesn't make sense. Tried everything and according to the self hep pages on the virgin site it looks like we will need and engineer. Best book tomorrow as they take days to book in our area. Out if the 4 months we have had this box it had worked for 4-5 weeks in total.
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Forum Team
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Re: No Catch up.....Help

Hello alanpent,

 

Thanks for posting in the community.

 

I'm not detecting any problems with your Virgin box at the moment so please let me know if you're still unable to use the Catch Up service and I'll investigate this further.

 

Kind regards

Rose
Forum Team


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